abcdbet is committed to providing a fun, fair, and safe entertainment environment for all players in Bangladesh. We believe that gambling should always remain a form of leisure — never a financial strategy or an emotional escape. This page outlines the tools, resources, and guidance available to help you stay in control of your gaming activity at all times.
At abcdbet, responsible gaming is not an afterthought — it is a core part of how we operate. We are proud to serve Bangladesh's online betting community and we take seriously our responsibility to ensure that every player on our platform is able to enjoy their experience safely and within their personal limits. abcdbet provides a wide range of casino games, cricket betting markets, slots, and live-dealer tables, all designed as entertainment products.
We recognise that for a small number of players, gambling can transition from a leisure activity into a harmful behaviour pattern. abcdbet is committed to detecting those situations early, providing effective intervention tools, and connecting affected players with the support they need — whether that is a temporary cool-off period or a permanent self-exclusion from the platform.
Our responsible gaming programme is built on five pillars: prevention through robust age verification; empowerment through self-control tools like deposit limits and time-outs; awareness through clear information about the risks of gambling; monitoring through our internal responsible gaming team who review unusual gameplay patterns; and support through our 24/7 English-language customer service team and referrals to external specialist organisations.
We also operate strict controls on marketing communications. Players who have self-excluded or set a gambling block on their account are automatically removed from all promotional email lists and will not receive any bonus, deposit, or game-launch offers from abcdbet for the duration of their restriction.
abcdbet strictly enforces an 18+ age policy across all products and services on the platform. Gambling is not permitted for any person under the age of 18 years, without exception. This policy applies to all players registering from Bangladesh and any other jurisdiction served by abcdbet.
To enforce this policy, abcdbet requires all players to complete a Know Your Customer (KYC) identity verification process. During KYC, players are required to submit a valid government-issued identity document — typically a Bangladeshi National Identity Card (NID), a valid passport, or a driving licence — that confirms both their identity and their date of birth. Accounts cannot make withdrawals or access real-money games until KYC verification is successfully completed.
abcdbet also deploys automated age-screening checks at the point of registration. If our systems flag an account as potentially belonging to an under-18 individual based on registration data, that account is immediately restricted from accessing real-money gameplay pending manual review and document verification.
Protecting Minors at Home: If you are an adult player and share your device with younger family members, we strongly recommend that you log out of your abcdbet account after each session, never store your password in a shared browser, and consider installing parental control software on shared devices to prevent access to gambling websites. abcdbet supports the use of third-party filtering tools that allow parents and guardians to block gambling-related content at a network level.
No person under 18 years of age may register or play on abcdbet under any circumstances.
All players must verify their identity and age via NID, passport, or driving licence before withdrawing funds.
Our systems automatically flag and restrict accounts where age cannot be immediately confirmed at registration.
We support and recommend the use of parental control software on shared devices in family households.
abcdbet provides a comprehensive suite of responsible gaming tools that every registered player can access at any time through their account settings or by contacting our support team. These tools are designed to give you direct control over your gambling activity and to help you maintain the boundaries you set for yourself.
All tool requests submitted through the account settings panel take effect immediately. Requests submitted via email to [email protected] are processed within 24 hours. Increases to limits (e.g., raising a deposit limit you previously set) are subject to a mandatory 7-day cooling-off period before taking effect — this is a deliberate safeguard to protect you from impulsive decisions.
Set a maximum deposit amount per day, per week, or per month. Once your limit is reached, abcdbet will decline any further deposit attempts until the relevant period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period.
Define a maximum net loss amount over a daily, weekly, or monthly period. When your net loss reaches this threshold, you will be automatically logged out and prevented from placing further bets until the period expires.
Set a maximum duration for each gaming session. When the time limit is reached, abcdbet will display a reminder and, if you choose, automatically log you out. You can also configure session reminders at set intervals (e.g., every 30 minutes) to maintain awareness of time spent playing.
Take a structured break from gambling by activating a cool-off period of 24 hours, 48 hours, 7 days, 30 days, or 90 days. During a cool-off, you cannot log in, deposit, or place bets. The cool-off period cannot be cancelled once activated — this is intentional.
Permanently or semi-permanently exclude yourself from abcdbet for a minimum of 6 months, 1 year, 3 years, or indefinitely. During self-exclusion, your account is fully suspended. You will also be removed from all marketing lists. See Section 6 for full details.
Access a full history of your deposits, withdrawals, bets placed, winnings, losses, and session durations at any time from your account dashboard. Reviewing your activity statement regularly is one of the most effective ways to stay aware of your gambling patterns.
Problem gambling can develop gradually and is often difficult to recognise from the inside. abcdbet encourages all players to periodically reflect on their gambling habits and to be honest with themselves about whether their behaviour is still within healthy boundaries. The following warning signs may indicate that gambling is becoming a problem.
Spending more money on gambling than you originally planned or can afford
Borrowing money from friends, family, or lenders specifically to fund gambling
Neglecting bills, rent, or essential expenses in order to deposit more funds
Chasing losses — placing larger bets in an attempt to recover money you have already lost
Feeling irritable, anxious, or restless when you are not gambling or when you try to stop
Using gambling as a way to escape stress, depression, loneliness, or other emotional difficulties
Lying to family members, friends, or colleagues about how much time or money you spend gambling
Repeatedly trying to cut down or stop gambling but finding yourself unable to do so
Neglecting family responsibilities, social commitments, or friendships because of gambling
Arguments with family members or a partner specifically about gambling behaviour or money
Withdrawing from social activities that previously brought you enjoyment
Prioritising gambling sessions over family gatherings, work, or study commitments
Needing to gamble with progressively larger amounts of money to achieve the same level of excitement
Spending increasing amounts of time thinking about gambling even when doing other things
Making promises to yourself or others to stop gambling but returning to it shortly after
Feeling that gambling has become something you do compulsively rather than by free choice
The following self-assessment questions are adapted from internationally recognised problem gambling screening tools. Answer honestly — this assessment is private and for your benefit only. If you answer "yes" to three or more of the questions below, we strongly encourage you to speak with our support team or consider activating a cool-off period or self-exclusion.
Have you ever gambled with more money than you had set aside as your entertainment budget for the session?
Have you ever felt the urge to return to gambling as quickly as possible after a losing session in order to win back what you lost?
Have you ever borrowed money or sold personal belongings in order to fund your gambling?
Have you ever felt that gambling was negatively affecting your performance at work, your studies, or your family responsibilities?
Have you ever tried to conceal how much time or money you spend gambling from someone close to you?
Have you ever gambled as a way of coping with stress, anxiety, loneliness, boredom, or unhappiness?
Have you ever felt that you needed to gamble with larger amounts of money than before to get the same level of enjoyment or excitement?
Have you ever tried to stop or reduce your gambling but found yourself unable to stick to that decision?
Self-exclusion is one of the most powerful tools abcdbet offers for players who feel they need a significant break from gambling. When you self-exclude, your abcdbet account is fully suspended for the duration of the exclusion period. You cannot log in, place bets, make deposits, or receive any promotional communications from abcdbet during this period.
abcdbet offers the following self-exclusion durations:
Important conditions of self-exclusion:
To request self-exclusion, log in to your account and navigate to Account Settings → Responsible Gaming → Self-Exclusion, or email [email protected] with the subject line "Self-Exclusion Request" stating the duration you wish to apply.
abcdbet's responsible gaming team is available 24 hours a day, 7 days a week to assist players who have concerns about their gambling behaviour or the behaviour of someone they know. You do not need to be in crisis to reach out — our team is here for any question, concern, or request related to responsible gaming, no matter how small it may seem.
We also recognise that our support team are not specialist counsellors, and that some players may benefit from dedicated professional help. Below are some of the types of organisations and resources that can provide specialist gambling support. We encourage any player who feels they need more structured assistance to seek help from a qualified professional or counselling service in their area.
Contact our English-speaking responsible gaming team 24/7 via email at [email protected]. Use subject line "Responsible Gaming" for priority handling. We respond to all responsible gaming emails within 2 hours.
Specialist gambling counsellors offer confidential one-on-one sessions to help you understand your relationship with gambling and develop strategies for regaining control. Many services are available online and in Dhaka and Chittagong.
Peer support groups bring together people with shared gambling experiences in a safe, non-judgmental environment. Speaking with others who have faced similar challenges can be a powerful part of recovery and long-term management.
If you are a family member or friend concerned about someone else's gambling behaviour, abcdbet's support team can provide guidance on how to approach the conversation and what steps may be available to help your loved one. We will not share any information about another player's account without their consent, but we can offer general advice and point you toward appropriate resources.
For any responsible gaming related request, concern, or question, please contact abcdbet's dedicated support team using the details below. All responsible gaming communications are handled with strict confidentiality and processed as a top priority.
Send your request to [email protected] with the subject line "Responsible Gaming Request". Our team acknowledges all responsible gaming emails within 2 hours and resolves requests within 24 hours.
Log in to your abcdbet account and navigate to Account Settings → Responsible Gaming to instantly apply deposit limits, session limits, cool-off periods, or self-exclusion without needing to contact support.
abcdbet is committed to treating all responsible gaming communications with the highest level of sensitivity, urgency, and discretion. We do not share responsible gaming request details with third parties, and our support agents receive specialist training in handling these requests appropriately.
abcdbet offers a world-class gaming experience across cricket betting, live casino, slots, and more. Now that you know how our responsible gaming tools work, explore our games with confidence — and always within your limits.
18+ Only • Play Responsibly • Gambling involves risk